Hand-in file

When the test approaches its end you should always urge your students to submit the test by clicking on the "Submit" button. When the student clicks on "Submit", the test is submitted and the system identifies at the same time whether the student's device has network connection/ WiFi or not. If WiFi is available, the assessment is submitted as usual. But if WiFi is missing, a window will be opened asking the student to click on "Download hand-in file". Follow the instructions in the next section below to download a hand-in file on different types of computers and other digital devices.

Test answer file - Absence of Wifi, Internet or other problems when submitting samples

In connection with the execution of the test, the student's test may need to be submitted with a hand-in file as a consequence of the student's unit having a lack of WiFi/ internet connection or for other reasons which makes it difficult to submit tests in the usual way. It is then possible to submit the test by downloading a test answer file containing the student's answer. The procedure for downloading hand-in file differs between different platforms (PC, Mac, Chromebook, iPad), and therefore three descriptions of how to proceed are given below.

A) Windows PC and Mac OS X devices

If your students are using computers such as Windows PC and/ or Mac OSX and the Safe Exam Browser for locked mode, or the default Google Chrome browser in open mode, test files are downloaded to the student's computer and then transferred to a USB memory stick that you have available. The student downloads their test answers by clicking on "Download hand-in file" when it’s in the test.

On Windows PC, click "Save" (if Safe Exam Browser is used) and "OK" then download the file to "Downloaded files" or "Downloads". The current version of Safe Exam Browser for Windows PC unfortunately does not announce that the download is complete but such a message comes in a newer version released in May 2019.

On Mac computers, when you click "Download hand-in file" you will receive a message saying "Download finished" and at the same time the path (where the file ended up) is displayed so that you can find the file on the student's computer. The most common is that the file ends up in "Downloaded Files" so that it can be found there.

After the student has downloaded their test answer file, ask the student to log out of the Safe Exam Browser, open the library and go to "downloaded files". Then transfer the file to your USB memory. The file has the following format: dugga_rescue_file_347_15372.dga or a corresponding name. If you are the teacher who created the test, you now take the collected test answer files and upload these to Dugga by clicking on "Admin" in the top menu in Dugga and then clicking on "Import hand-in file". If there was any other teacher who created the test, you give the USB memory to that teacher so that they can upload the files to Dugga.

B) Chromebook - Chrome OS

If your students are using computers such as Chromebooks when performing tests where the Dugga Chromebook app is used for the locked mode or the default Google Chrome browser in open mode, the test files are downloaded directly to your USB memory. Insert your USB memory in the student's computer and on the test page click on "Download answer file", then select to put the file on your USB memory and click "Save". You have now saved the student's test answer file. If you are the teacher who created the test, you now take the collected test answer files and upload these to Dugga by clicking on "Admin" in the top menu in Dugga and then clicking "Import hand-in file". If there was another teacher who created the test, you give the USB memory to that teacher so that they can upload the files to Dugga.

C) iPad - IOS

If your students use iPads, you no longer need a USB memory, but it is enough that the student clicks on "Download hand-in file" and the sample will be saved directly in the Safe Exam Browser on the student's iPad. The test answer file will now be saved in SEB on the iPad and you can ask the student to log out of SEB. To upload the test answer file to Dugga so that you can correct and grade the test, you now only need to go through the following steps when the WiFi/ network connection has returned again:

Uploading within one hour after the test was performed

If you are uploading student test files within one hour after the test has run out (the test/ exam time must be completed before you can do this):

  • Enter the ongoing test menu and unlock the current student's test. Then the test will be visible to the student when they are in the "Hand-in file on iPad" view.
  • Log in to Dugga. In the top menu there is a link called "hand-in file on iPad" that you or the student clicks on.
  • If the submission has not been saved correctly, the sample will now be visible in the student's iPad under the tab "Hand-in file on iPad".
  • If a sample becomes visible, click on the sample to upload it. Use the login and logout codes for the Safe Exam Browser that apply to the current sample (the teacher can see the codes in the ongoing-sample menu as usual and also the student can see the codes on this page)

Uploading after more than one hour has passed. Uploading must be done after 10 days past the test time ending.

  • If you do the uploading of the student's test file later than after 1 hour after the test time has expired, you will not be able to see the test in the “Ongoing Exam” menu. In order to be able to see the sample again, you must first click on the current test occasion and then enter a new end time for the test - for example, by setting the date one day ahead in relation to the date you are uploading. The test will now be visible in the Ongoing Exam menu.
  • Enter the ongoing test menu and unlock the current student's test. Then the test will be visible to the student when they are in the "Hand-in file on iPad" view.
  • Log in to Dugga. In the top menu there is a link called "Hand-in file on iPad" that you or the student clicks on.
  • If the submission has not been saved correctly, the sample will now be visible in the student's iPad under the tab "Test answer file on iPad". If a test becomes visible, click on it to upload it. Use the login and logout codes for the Safe Exam Browser that apply to the ongoing exam (the teacher can see the codes in the Ongoing Exam menu as usual and also the student can see the codes on this page).
  • Note that when the student is to upload the exam (in both cases above), the test must first have run out and that the test must be opened by the teacher in the Ongoing Exam menu so that it becomes visible to the student. Please also note that uploading of tests must be done within 10 days after the test was performed. Once the test is loaded, correct and grade it in the usual way.

D) Handling of other problems encountered during tests

In the event a student is met by the message "404", a white (blank) page or the like, the student will update the test page by clicking on the "circle arrow" in the lower right corner of the Safe Exam Browser or the update button in Chromebooks or Respondus. One can wait a few minutes before making a new update. This is repeated until the student can see their test again. Then the student continues to write their test or submit the assessment with the test answer file as the first alternative. Once the student has downloaded their test file, in the manner stated above, they can then also click on "Submit" to make a final attempt to submit the test in the usual way, as this is the most convenient way to submit the test. If a student's computer stops working, they take a spare computer, log in and continues to write their test where they stopped. You, as a teacher, should then remember to enter the "On-going Exam page" in Dugga in order to unlock the student's test so that this can get into the test again.

If local storage on iPad is full

When local storage is full for SafeExamBrowser(version 2.1.13 or higher) on iPad it instead gets saved as a file within the app. If it were to get full on an older SafeExamBrowser version the student is presented with the opportunity to delete all previously saved response files in local storage. Following the link https://support.apple.com/en-us/HT201301 from Apple you are presented with instructions on how to transfer files from apps on the iPad to either Windows or Mac. In step 4 (in the "See which of your iOS and iPadOS apps can share files with your computer" section) choose file sharing and SEB and also the file that was saved during the exam. Save the file and rename it with the .dga suffix. Now the teacher can upload the hand-in file.

Observe that if you as a teacher have created and saved the test in your Dugga-profile, it’s you that has to upload the “hand-in file” to your own Dugga-profile and after that, import the files. If another teacher has created and saved the test, it’s that teacher that has to upload the “hand-in file” to their own profile.

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Created by Patrik Nilsson on 2019/06/25 07:38